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Customer Reviews + Add a Review

New Front & Back Doors

Review Photo We have used Thameside before to add windows and doors to our conservatory and we had no hesitation in asking them to replace our front and back doors.

They have a wide range of doors and each door has a wide range of colours and glass. They were very helpful in assisting which glass to choose and why. After finally selecting the door, colour and glass for both doors, along with windows, we booked the order. Payment was very easy, with a deposit required and a final payment on installation.

Due to the Christmas Holidays, there was a longer waiting period for the doors to be manufactured and delivered to Thameside, which we were more than happy to accept. Thamesides Quality Control was exceptional because one of the doors did not meet their high standards and they apologised for the added delay.

On the day of installation Thameside arrived promptly for the pre arranged time with four installers so that both front and back doors could be installed at the same time. We had requested previously that minimal damage to the interior kitchen tiles and hallway walls be adhered to. After completion of the work, the end result was excellent. There was no sign of disturbance o the kitchen tiles or the hallway walls. How the installers removed the existing doors and windows without disturbing the existing infrastructure we will never know. The only signs of change were a few patches of cement to fill a few holes. We could not be more pleased.

The front door and windows look fantastic and are very secure. A full demonstration was given from the installers on how to lock and unlock the door from inside and out and also how to maintain and care for the door. The keys are unique to each door and can only be cut from the key manufacturers.

The back door looks great too, but on the day of installation, it was noted that the internal blind was now working as it should. Thameside worked with me to resolve this issue as quickly as possible. It looked like the internal blinds would need to be returned and fixed but on the day the manufacturer engineer arrived he was able to resolve the issue within 30 minutes.

The end result is we now have beautiful modern and very secure doors compared to the old, dated wooden doors that were a little warped and leaked heat.

Sometime in the future we will be looking at replacing the double glazing throughout the house and Thameside are who we will be going to. We have no hesitation in having them do this for us as they are excellent in their customer service, products, advice, installation and very competitive on price. It is these assets that they have that makes us have no hesitation in recommending Thameside Windows as your Window and Door Installers.
Marsha & Gavin Hyland | Gravesend - 09/02/19

Replacement Door And Windows To Garage

First class work - I was really impressed by the amount of care and attention to detail taken in installing the replacement door and windows to my garage - I would happily recommend Thameside Windows to friends - great value and a top quality job. Mark Rolls | Gravesend - 28/07/18

Great Windows

Review Photo Dear sir, my husband and I would like to thank your for the windows we had form you and the excellent job your men did. Thank you. Mrs Penrey | Gravesend - 03/02/18
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